Automotive Retail Manager

Same game.
New rules.

The automotive landscape is being transformed by new energy vehicles, the agency sales model and high cost of sales. More than ever before, industry leaders require key commercial competencies to stay ahead.

How does it work

Working in small teams competing against others, participants plan stock levels for their new and used vehicles, calculate machine financing and manage the utilisation of their parts and services departments. Repeated planning, action, results and reflection phases help participants understand the impacts their decisions are having, and how they could be improved in the game - and back at work!

Key outcomes

• Greater commercial and financial confidence in day-to-day decisions
• Stronger leadership behaviours and clearer shared ownership across teams
• Closer alignment between sales, service and marketing on business priorities
• Deeper understanding of key KPIs and the levers that drive profitability

Business Benefit

• Improved sales performance for new and used vehicles
• Customer-centric sales culture
• Agency sales model visibility and direct sales preparation

Companies who are playing this game

Who is it for

• Commercial leaders in the automotive and off-road industry
• Cross-functional leaders tasked with business transformation

Guide price

£80

per participant
per hour

Who it involves

Normally between 12 to 24 participants in each session (but this is flexible), competing in smaller teams against each other.

They are led at all times by a facilitator either from PBS or the client.

How long it lasts

Most games are 2-8 hours. Some classroom courses last up to 4 days. We tend to avoid playing online for more than half a day in one go.

There is normally some brief pre-work for participants to complete and we suggest a short follow-up workshop to embed the learning.

Where it happens

Almost all of our games can be played face-to-face, virtually or a combination of both.

Increasingly, we are seeing demand for digital games to be played face-to-face in the classroom.

Same game.New rules.