How does it work
Teams are dropped into a simulated cross-functional business setting. They quickly experience the challenges of meeting internal and external customer needs meaning they must redesign processes, roles and communications to overcome silos and accelerate performance.
Key outcomes
• Customer centricity
• Change management
• Supply chain efficiencies
• Cross-functional collaboration
• End-to-end mindset
Business Benefit
• Increased customer satisfaction
• Improved cross-function communication
• Reduced siloes across the organisation; effective change management
Companies who are playing this game
• Timken
• Unilever
• Harvard Business School