Retailer Experience

Same game.
New rules.

The automotive landscape is being transformed by new energy vehicles, the agency sales model and high cost of sales. More than ever before, industry leaders require key commercial competencies to stay ahead.

How does it work

Working in small teams competing against others, participants plan stock levels for their new and used vehicles, calculate machine financing and manage the utilisation of their parts and services departments. Repeated planning, action, results and reflection phases help participants understand the impacts their decisions are having, and how they could be improved in the game - and back at work!

Key outcomes

• Enhanced commercial acumen and strategic decision-making from leaders
• Holistic awareness of the E2E commercial landscape
• Understanding of marketing, pricing, servicing, parts and inventory management - and the impact of each on financial performance

Business Benefit

• Improved sales performance for new and used vehicles
• Customer-centric sales culture
• Agency sales model visibility and direct sales preparation

Companies who are playing this game

JCB, VW, BMW, Bentley, Skoda

Who is it for

• Commercial leaders in the automotive and off-road industry
• Cross-functional leaders tasked with business transformation

Guide price

£65

per participant
per hour

Feedback

This is what participants have to say about this game

Oliver Sands

JCB, April 2023
“This is a great way to learn about myself and my colleagues, and it is brilliant at building team spirit at the same time because it is so fun and competitive! As a result of the experience, our team will communicate better, distribute tasks more appropriately and share best practise more often.”

Daniel Jenner

JCB, April 2023
"Excellent course and very important as I expand my leadership capabilities. I've learnt to slow down and provide more meaningful feedback. Thank you for the opportunity to grow and learn"

Joe Giles

JCB, April 2023
"It was really good going through the different rounds - learning from previous mishaps and from each other. The thing I loved the most was building connections with my colleagues"

Who it involves

Normally between 12 to 24 participants in each session (but this is flexible), competing in smaller teams against each other.

They are led at all times by a facilitator either from PBS or the client.

How long it lasts

Most games are 2-8 hours. Some classroom courses last up to 4 days. We tend to avoid playing online for more than half a day in one go.

There is normally some brief pre-work for participants to complete and we suggest a short follow-up workshop to embed the learning.

Where it happens

Almost all of our games can be played face-to-face, virtually or a combination of both.

Increasingly, we are seeing demand for digital games to be played face-to-face in the classroom.
where
magnifiercross linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram