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CoachHub, the leading digital coaching platform, were approached by a global client in 2022, who was looking to move beyond traditional training and help people managers practise and enhance their inclusive leadership skills, while still having coaches on-hand to provide support. Part of their challenge was being able to analyse the habitual behaviour that surfaced during team simulations, in an effective way. CoachHub wanted to ensure any solution was secure and scalable, and was able to share accurate observational data with all key stakeholders.
CoachHub approached ProfitAbility to work together on a pilot program that was web-based and could integrate into the client’s platform. Together, they developed CoachAbility, a web-based observation tool, which allows trained observers to time-stamp key behaviours displayed during simulations. This creates unique video links for later analysis, and to be shared with the participant at future coaching sessions.
The pilot was designed to combine team-based learning, through the playing of business simulation games, with the power of 1:1 coaching, ultimately helping to promote self-awareness and inclusive behaviours amongst participants.
The two-phase pilot, conducted between October 2022 and April 2023, achieved

remarkable results:
The program's success led the client to commit to an expanded program, with corresponding pilots in other areas of the organisation. Insights from CoachAbility observations also offered valuable data for shaping future training and development and benchmarking progress.
Privacy Policy Introduction Your privacy is important to us. This privacy policy describes how ProfitAbility collects, uses and protects your personal data, including through your...
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The corporate training industry spends over $340 billion a year on learning. But most of it doesn’t stick. People attend, complete, or click through sessions,...
CircleK is a leading global convenience store operator, serving millions of customers across the world daily. We worked with CircleK to develop and deploy a game-based learning solution to support their District Managers.
For PepsiCo, alignment across its franchise bottling system was essential - but hard to achieve in practice. If either party prioritised its own profit, the whole system suffered.
To address this, PepsiCo relaunched its Mastering System Economics initiative after 30 years - anchored on a “North Star” of sustainable profit split. To make this real, they partnered with ProfitAbility Business Simulations (PBS) to create an immersive experience that forced leaders to practise finding win–win solutions under pressure.
Over the past 35 years, we've worked with hundreds of clients around the world to create moments that stick. Find out the answers to some of our frequently asked questions during that time.